Where Quality Meets Care
Featured collection - Pet Bedding
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Regular priceFrom $199.99Regular price
$249.99Sale priceFrom $199.99Unit priceperFaux Leather Dog Car Seat -
Regular priceFrom $69.99Regular priceSale priceFrom $69.99Unit priceperFleece-Lined Pet Bed mattress
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Regular priceFrom $39.99Regular priceSale priceFrom $39.99Unit priceperWarm Pet Couch
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Regular priceFrom $64.99Regular priceSale priceFrom $64.99Unit priceperCozy Plush Pet Nest Bed
Smart Grooming and feeding Tools
For Pets Who Love the Outdoors
Discover our collection of premium outdoor essentials — crafted for comfort, style, and adventure. From travel beds to pet carriers, every piece is designed to make every journey feel first-class.
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- Durable & Comfortable
- Train Safely
- Adjustable Sizing
- Premium Materials
Because Every Meal Deserves Beauty
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Regular priceFrom $69.99Regular price
$139.98Sale priceFrom $69.99Unit priceperCeramic Pet Bowl -
Regular priceFrom $59.99Regular priceSale priceFrom $59.99Unit priceperAutomatic Smart Pet Feeder with Timer
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Regular price$49.99Regular priceSale price$49.99 Save $-49.99 (%)Unit priceperAutomatic Cat Water Fountain
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Regular priceFrom $29.99Regular priceSale priceFrom $29.99Unit priceperTravel Friendly Foldable Double Pet Bowl
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Essentials for Elevated Pet Living
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- Darwin, NT
Within moments of discovering my puppy's new dog bed, he crawled in it like it had always been his. He barely has left it since. He loves the bed and is very comfortable there!!
- Sydney, NSW
It took a minute for the cats to figure it out - but we are very pleased with the feeding toy. It is SO much nicer than the old one that was in our office space.
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Join us on Instagram for early releases, unboxings, hauls, and reviews.
@pawcares_officials
Need Help?
We offer support via email.
Email support@pawcares.com.au
Hours Monday - Friday, 9AM - 5PM AEST
Average response time 1 Business day
What type of support do you offer?
What type of support do you offer?
We’re here to help with any questions about your order, product setup, or care instructions.
Our customer care team is available Monday to Friday, 9 AM – 5 PM AEST, and typically responds within 1 business day.
📧 support@pawcares.com.au
How long will my order take to arrive?
How long will my order take to arrive?
All orders are processed within 1–3 business days.
Delivery times vary depending on your location:
- Australia-wide: 7-14 business days
- US/UK/CANADA: 8-15 business days
You’ll receive tracking details as soon as your order ships.
(Delivery times may vary during peak seasons or due to customs delays, but we always do our best to get your order to you quickly.)
What is your return or refund policy?
What is your return or refund policy?
Returns
- We accept returns within 30 days of delivery.
- Items must be unused, in their original packaging, and in the same condition you received them.
- To start a return, please contact us at here with your order number and a brief explanation.
Refunds
- Once we receive and inspect your return, we’ll notify you by email.
- If approved, your refund will be processed to your original payment method within 7–10 business days.
- Shipping costs are non-refundable (unless the return is due to our error or a defective product).
Exchanges
- Need a different size or product? We’re happy to arrange an exchange within the same 30-day window.
Non-Returnable Items
- For hygiene and safety reasons, certain products (like opened pet food, used grooming tools, or personalized items) cannot be returned unless faulty.
Damaged or Defective Items
- If your item arrives damaged or defective, contact us within 7 days with photos, and we’ll arrange a replacement or full refund—no extra cost to you.
Are your products safe and tested for pets?
Are your products safe and tested for pets?
Absolutely. Every PawCares product is designed with pet safety, comfort, and durability in mind.
We use non-toxic, pet-friendly materials and ensure every item meets our strict quality standards before it reaches your home.